Rumizen, Melissie C.
Knowledge Strategist,
Buckman Laboratories
  Education: Regents College, BS in General Studies
Boston College, MEd in Educational Research, Measurement and Evaluation

Catholic University of America
PhD in Educational Psychology

Dr. Rumizen began her career as a linguist in the United States Army. After completing ten years of active duty, she spent several years as an education and training specialist at the United States Army Intelligence School at Fort Devens, MA. In 1988 she joined the National Security Agency as part of the language test development section.

As an adjunct to her regular duties, she provided technical expertise in testing, research methodology and data analysis to numerous total quality efforts. This led to an interest in benchmarking and she became NSA's first benchmarking manager. Her interest in learning and sharing knowledge across an organization broadened her scope to include knowledge management.

She also is a frequent speaker, speaking for such organizations as the American Quality and Productivity Center and the Canadian Conference Board. She also appeared on a satellite broadcast sponsored by the International Institute for Leaning and the International Benchmarking Clearinghouse on internal sharing of best practices.

Session 5-4 Best Practices in Knowledge-Based Corporations  [moderator]
Session 5-1 Effective Organizational Systems that Learn  [speaker]
Case Study Knowledge Management Case Study II  [moderator]